Booking and Reservation: All bookings and reservations for Leicester Coach Company’s services are subject to availability. Reservations can be made online through our booking portal or by contacting our customer service team.

Payment and Fees: Payment for services must be made in full at the time of booking unless otherwise arranged. Prices displayed during booking are inclusive of all applicable taxes and fees, with no hidden charges.

Cancellation and Refunds: Cancellations made within a specified time frame before the scheduled departure may be eligible for a refund, subject to our cancellation policy. Please refer to our cancellation policy for more details.

Safety and Liability: Leicester Coach Company prioritizes the safety and well-being of our passengers. While every effort is made to ensure a safe journey, we cannot be held liable for any unforeseen circumstances or events beyond our control.

Customer Responsibilities: Passengers are responsible for adhering to all safety instructions provided by our drivers and staff. Any damage to the vehicle caused by negligence or misconduct may result in additional charges.

Changes to Itinerary: Changes to the itinerary or travel plans are subject to availability and may incur additional fees. We will make every effort to accommodate requested changes, but cannot guarantee availability.

Force Majeure: Leicester Coach Company shall not be liable for any failure or delay in performing our obligations under these terms and conditions due to circumstances beyond our reasonable control, including but not limited to natural disasters, adverse weather conditions, or government restrictions.

Dispute Resolution: Any disputes or claims arising from the use of our services shall be resolved through negotiation and mediation. If a resolution cannot be reached, the matter may be escalated to arbitration or litigation as permitted by law.

Privacy Policy: Leicester Coach Company respects the privacy of our customers and complies with all applicable data protection laws. Personal information collected during the booking process will be used solely for the purpose of providing our services and will not be shared with third parties without consent.

Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.